Partner Name: Silex Data Solutions

Splunk Partner Contact: Stephanie Gregory, Chris Vazquez, Carahsoft

Customer: Electric Power Board of Chattanooga (EPB)

External Reference: Is this Customer willing to do an external Customer reference? Possible with further discussion

Customer Personas: Infrastructure Manager, Security Manager, Solution Architect

Team Personas: Silex AE, Silex SE, Silex CTO, Splunk AE, Splunk SE,

Timeline: January 2025

Customer Challenge: EPB’s reliance on multiple disconnected security tools created critical blind spots, making it difficult to correlate and respond to emerging threats. This fragmented approach led to delayed response times and a reactive security posture.

Solution: Customer use cases were presented followed by a demo and POC.

By implementing Splunk Enterprise Security, EPB centralized visibility across their hybrid environment, enabling real-time correlation, high-fidelity risk-based alerting, and accelerated incident investigations. 

Customer Outcomes: The product is still being implemented, we hope to transform their SOC into a data-driven, agile defense center, reducing ticket times and enhancing their ability to detect and respond to threats at scale.