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AI transformation

AI Transformation

Silex designs, builds, and operates the infrastructure, automation, and governance that AI depends on. Our Forward Deployed Engineers work inside your environment, operate what they build, and transfer it to your team on your schedule.

Agents and applicationsAIOps · applied AI · agent engineeringAI control planeKong AI Gateway · MCP gatewayModel servingvLLM · OpenShift AIPlatform and automationOpenShift · Ansible · TerraformAI infrastructureGPU clusters · fabrics · storage

The AI stack

Five layers, one team.

Each layer depends on the one below it. Silex designs and operates all five, so the engineers who build your GPU environment also govern the agents that run on it.

Forward Deployed Engineers: build, operate, transfer
Layer 5

Agents and applications

Agentic operations, retrieval-augmented generation, custom agents, and AI-enabled applications.

Layer 4

AI control plane

An AI gateway and an MCP gateway on Kong that govern all model and agent traffic, routed across self-hosted and hosted models.

Layer 3

Model serving

Open models served with vLLM and OpenShift AI, sized for your models, context lengths, and concurrency.

Layer 2

Platform and automation

OpenShift, Ansible Automation Platform, Terraform, GitOps, and policy as code.

Layer 1

AI infrastructure

GPU clusters, high-speed fabrics, storage, power and cooling, and the software that schedules and meters them.

Cyber resilience and observability

Read the stack from the bottom up. Model and agent traffic passes through the control plane on its way to your models and tools, and recovery and monitoring cover every layer. Forward Deployed Engineers work across all five layers.

Where to start

Seven offerings, one method.

Start with the layer that blocks you today. Each offering uses the same engagement model and connects to the others.

Control plane

AI and MCP Gateway

One governed endpoint for every model call and agent tool call, with routing, guardrails, token budgets, and audit.

Operations

AIOps

Agents triage incidents and propose remediation, and people approve every change until a workflow earns promotion.

Platform

Automation and Platform Engineering

Ansible Automation Platform, Terraform, OpenShift, and GitOps, so every change runs through tested, approved code.

Infrastructure

AI Infrastructure

GPU environments designed, supplied, built, and commissioned, from facility requirements to signed acceptance records.

Model serving

Model Serving and Inference

Open models served on vLLM and OpenShift AI, with a sizing method that shows the calculation behind every GPU count.

Applications

Applied AI Engineering

Retrieval, evaluation harnesses, fine-tuning, and security testing that move a use case from proof of concept to a supported service.

Agents

Agent Engineering

Agents and agentic coding environments on Claude, Codex, and open-source harnesses, connected to your systems through MCP.

Human-in-the-loop by default

Autonomy is earned one workflow at a time.

Every agent in a Silex design starts at Assist. It investigates and drafts, and a person approves each change. A workflow moves up the ladder only when the agent's diagnoses match your engineers' resolutions and its failure tests pass.

Evaluate before you trust

Silex tests models and agents against realistic operations scenarios before they touch production, and continues to evaluate them while they run.

See how AIOps applies the ladder
  1. Level 1

    Assist

    Agents investigate with read-only access and draft a diagnosis and a fix. A person makes every change.

  2. Level 2

    Act with approval

    A person approves each change in one step, and approved Ansible job templates execute and verify it.

  3. Level 3

    Self-heal

    Workflows that passed their failure tests run on their own, with every run recorded and a stop control.

How we engage

Build, operate, transfer.

The engineers who design your platform operate it, and then move ownership to your team.

  1. 01

    Assess

    A scoped workshop or assessment defines the use cases, current state, and success criteria.

  2. 02

    Design

    Silex produces an architecture blueprint with documented decisions and reviews it with your architecture and security teams.

  3. 03

    Build

    Silex deploys and configures the platform as code, tests it, and writes the runbooks.

  4. 04

    Operate

    Forward Deployed Engineers run the platform, onboard new use cases, and hold monthly service reviews and quarterly governance reviews.

  5. 05

    Transfer

    Silex moves operational ownership to your team through structured knowledge transfer, at the pace you choose.

Partners

The platforms we build AI on.

Silex engineers hold more than 160 vendor certifications. We recommend the platform that fits your requirements.

Certified Delivery Partner

Premier Partner

Select Tier Services Partner

Platinum Partner

Speaking

Silex CTO Derek Lewis speaks frequently at industry and customer events. At the State of Tennessee AI Summit, he delivered two keynotes.

Modernizing IT for GenAI at Scale

Secure By Design: Building Trustworthy GenAI Systems

See the full line card

Questions buyers ask

Questions

What does AI transformation mean at Silex?

It means putting AI into production under the controls your organization already requires. Silex designs, builds, and operates the infrastructure, automation, model serving, and governance that AI systems depend on, and then transfers operation to your team.

Do we need our own GPUs?

Not always. Many use cases run on hosted models through the Anthropic API, Amazon Bedrock, or Azure OpenAI. Self-hosted open models make sense when you want control over data, cost, and model choice. Silex sizes both options before you buy hardware.

Which models do you work with?

Silex works with Claude, GPT, Gemini, and open-weight models such as Llama, Mistral, and Gemma. The AI gateway lets your applications use any of them under one set of controls, so you can change models without rewriting applications.

How do you keep AI systems governed?

All model and agent traffic passes through an AI and MCP gateway that applies identity, guardrails, token budgets, redaction, and audit logging. Agents act only through approved automation, and a person approves each change until a workflow is promoted.

Can we start small?

Yes. Most engagements start with a workshop or a scoped assessment, such as an AI Governance Readiness Review or an Inference Sizing Assessment. From there, Silex takes one use case from pilot to production before you expand.

Next step

Book an AI workshop.

Silex-led workshops cover AI and MCP governance, agentic operations, model serving, and governed coding assistants. We scope each one to your environment.